Corrections and complaints

Effective October 15, 2026 · Policy version 2026-10-15

Send corrections or complaints to parallaxmediacollective@gmail.com. Include the article URL, disputed statement and supporting evidence if available. Requests do not require payment or a subscription. This route does not limit legally available notice methods or remedies.

We review requests independently and correct confirmed material errors promptly. We aim to acknowledge ordinary requests within two business days and provide an answer or progress update within five business days. These are targets, not guaranteed deadlines. Identity, public-safety and serious reputational errors receive priority. Ordinary targets do not supersede legal deadlines.

A correction fixes an inaccurate fact; a clarification resolves missing context or ambiguity; an update adds a later development; a retraction withdraws materially unreliable reporting. Material changes carry a dated explanation. Typographical changes that do not alter meaning may be made without a note.

We assess the prominence and distribution of the original error and correct affected headlines, captions, summaries and social posts under our control. A major error may require a prominent notice or separate correction. We preserve relevant internal versions and records, subject to privacy and legal obligations. We do not charge for corrections or removals.

We consider archive requests individually for accuracy, safety, public interest and later legal developments. We do not promise automatic removal of accurate public-interest reporting. If dissatisfied, request another review through the same address; we will seek an independent review where practical without claiming an independent reviewer always exists. Legal notices are escalated appropriately and do not authorize destruction of relevant evidence.